Printer Stopped Working After Windows Update
Your printer was working fine until Windows updated? You're not alone. Updates frequently break printer drivers. Here's how to get it working again.
What's Happening
Everything was fine yesterday - your printer worked perfectly. Then Windows decided to install an update, and now printing is broken. This happens more often than you'd think. Windows updates sometimes replace working printer drivers with generic ones, change security settings, or introduce bugs that break printer communication. The good news is that this is almost always fixable.
Quick Checks (Do These First)
- When did the problem start? Check Windows Update history: Settings > Windows Update > Update history
- Is the printer still showing as installed? Go to Settings > Printers & scanners
- Can you print a test page? If so, the issue might be app-specific
- Have you restarted both the printer and computer? Always try this first after updates
Step-by-Step Fixes
Fix 1: Run the Printer Troubleshooter
- Go to Settings > System > Troubleshoot > Other troubleshooters
- Find Printer and click Run
- Follow the prompts and apply any suggested fixes
- Try printing again
Fix 2: Reinstall the Printer Driver
- Go to Settings > Bluetooth & devices > Printers & scanners
- Click on your printer, then click Remove
- Go to your printer manufacturer's website
- Download the latest driver for your specific printer model
- Install the driver and restart your computer
- The printer should be detected automatically
Fix 3: Roll Back the Problematic Update
If the update just happened in the last 10 days:
- Go to Settings > Windows Update > Update history
- Click Uninstall updates
- Find the most recent update and click Uninstall
- Restart and test printing
- If it works, you can pause updates for a few weeks while Microsoft fixes the bug
Fix 4: Update the Driver via Device Manager
- Right-click the Start button and select Device Manager
- Expand Print queues
- Right-click your printer and select Update driver
- Choose Search automatically for drivers
- If that doesn't help, choose Browse my computer and point to the driver you downloaded
If Nothing Worked
Some Windows updates fundamentally change how printing works. Check online forums for your specific printer model - sometimes there's a known issue with a workaround. You can also try System Restore to go back to a point before the update.
When to Call a Pro
If rolling back updates and reinstalling drivers hasn't helped, or if you're not comfortable changing Windows settings, it's worth getting professional help. Printer problems after updates can sometimes indicate deeper system issues.
Need Professional Help?
If you're in the Tampa Bay area and need hands-on assistance, Geeks in Sneaks provides friendly, on-site tech support in Clearwater, Clearwater Beach, and Dunedin.
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