Ghosting - Duplicate Shadows of Text or Images
Seeing faint duplicate images or shadows on your laser prints? This ghosting is typically a drum or fuser issue. Here's how to fix it.
What's Happening
Your laser prints have faint, shadowy duplicates of text or images appearing down the page. It's like a ghost image of what was printed higher up appears again lower down. This "ghosting" is a common laser printer problem that indicates an issue with the drum (not fully cleaning between rotations) or the fuser (not releasing the toner image properly).
Quick Checks (Do These First)
- Does the ghost appear at regular intervals? This indicates which drum or roller is the culprit.
- Is it a positive ghost (same color) or negative ghost (reversed)? Different causes.
- How old are your toner and drum? Worn components cause ghosting.
- Is the paper appropriate for laser printing? Glossy inkjet paper causes problems.
Step-by-Step Fixes
Fix 1: Replace or Clean the Drum
- The drum is the most common cause of ghosting
- Remove the drum unit and inspect it
- Look for visible marks, scratches, or wear
- Gently wipe with a dry, soft cloth
- If worn, replace the drum unit
Fix 2: Check Toner Level and Quality
- Low toner can cause inconsistent printing leading to ghosts
- Remove and shake the toner cartridge to redistribute
- Consider replacing toner if it's old or low
- Genuine toner typically causes fewer issues than cheap refills
Fix 3: Verify Paper Settings
- Check paper type in printer settings
- For heavier paper, select a heavier setting
- This adjusts fuser temperature for proper release
- Wrong settings can cause toner to not transfer cleanly
Fix 4: Inspect the Fuser
- Let the printer cool completely
- Access the fuser unit
- Look for any debris, damage, or toner buildup
- Fusers have lifespans - check page count vs. rated life
- Replacement may be necessary if worn
If Nothing Worked
Measure the distance between the original and ghost image. This distance corresponds to the circumference of specific rollers. Knowing which roller helps identify whether it's the drum, transfer roller, or fuser causing the problem.
When to Call a Pro
Ghosting that persists after new toner and drum replacement suggests fuser problems or other internal issues. Fuser replacement requires some expertise and proper parts, making professional service worthwhile.
Need Professional Help?
If you're in the Tampa Bay area and need hands-on assistance, Geeks in Sneaks provides friendly, on-site tech support in Clearwater, Clearwater Beach, and Dunedin.
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