Overfilling Paper Tray Causes Random Jams

🔧Step-by-Step Fixes

Fix 1: Reduce Paper to Proper Level

1. Remove paper from the tray
2. Look for the maximum fill line (usually marked on the side guide)
3. Reload paper to just BELOW this line
4. A good rule: fill to 80% capacity
5. The paper should sit loosely without being compressed

Fix 2: Load Paper Properly

1. Take the paper stack and fan it thoroughly
2. This separates sheets that might be stuck together
3. Tap the stack on a flat surface to align edges
4. Load print-side up (check your printer's tray for markings)
5. Make sure paper sits flat, not riding up on the edges

Fix 3: Adjust Guides Correctly

1. Guides should gently touch the paper stack - not squeeze it
2. Over-tight guides can cause paper to bow or bind
3. Make sure the back stop is set to your paper size
4. Paper should be able to flex slightly when you press on it

Fix 4: Consider Your Usage Pattern

For busy offices:

1. Fill partially and refill more often
2. Keep spare paper nearby for quick reloads
3. In high-humidity environments, smaller stacks prevent moisture buildup
4. Fresh paper from a sealed ream performs better than paper sitting in the tray for weeks